I recently had someone tell me that in order to effectively sell well, people need to build personal confidence. Since personal confidence grows over time as we lead, work and relate, the question is, what can we do to build our personal confidence?
I suggest we build our personal life, our business, and our interactions on a set of values that shape our character and determine our course of action. And when we do, we won’t feel the need to be so easily swayed by the opinions of others. Instead, our values will center us and give us strong personal confidence.
Over the years I’ve observed people who seem to be influenced by the wishes of influential people. Then I’ve also observed those who have allowed their values to shape them. And from these interactions, I’d prefer to work with a value driven person any day because their values produce in them a level of confidence that makes me feel safe and valued.
One of the value driven, confident leaders I’ve come to know personally is Andrea Turner. I’ve watched as Andrea’s confidence has grown as she has allowed her life and business to be shaped by her values. A value driven life creates confidence in the leader who consistently stands for something greater than themselves.
So what are the values that drive confident leaders?
Excellence is about doing things better than someone else. It’s about refusing to settle for anything less than the very best that you have to offer in the moment. Whether it’s working a sale, sharing a qualified referral, creating a new initiative, or relating to people, when we give our best and choose to live a great life, we make a difference.
In his book, “Good To Great,” Jim Collins says that the enemy of great is good. And how true it is. When we settle for good, we’ve chosen the easy road. And when we settle, we sell ourselves short of our real potential.
Surround yourself with people who value excellence, and watch as the energy in the room goes up.. People committed to excellence do not settle, they soar to greatness for themselves, for the people they love and for the people they serve.
Integrity may be as much about who you are when no one is looking as it is when every eye is on you. Let me ask you. Would you rather do business with a person who demonstrates a high level of truth, honesty, and character only when in public, or would you rather do business with a person who consistently demonstrates character when in private as well?
Purple Cow Service
Seth Godin wrote the book on “Purple Cow” Service, and Old Towne Title and Wealth Builders Connect took him seriously! Together, they are finding creative and meaningful ways to transform business from ordinary to “remarkable,” and as they do, people sit up to take notice. Why? Because we all like treatment that goes beyond the expected making us feel treasured. Can you recall a customer service experience that you’d call “Purple Cow” service?
From networking with Andrea in Wealth Builders Connect to the settlement on my home, I’ve found in Andrea the making of a confident leader. She’s firmly rooted in the values that drive her, and those values make her a more confident leader.
Value driven leaders exude confidence, and confident leaders give me reason to be #grateful.
What ideas can you share that help make a more confident leader? Please share your thoughts below.