I recently saw a local business van around town that caught my attention, so I took a picture of it. Later that evening I tweeted the picture and had this unbelievable reply from the company:
@jeffnicely You ROCK! We confess…we obsess about your success Thanks for the shout-out & great pic!
— Specialty (SBS, Inc) (@specialtyinc_va) March 25, 2014
I smiled as I thought to myself, “Now there’s a business owner who gets it!”
How would you feel if you walked into a business and without anyone saying a word YOU KNEW that business was obsessed with your success? How would that culture cause employees to behave toward customers? How would that culture motivate bosses to treat their employees? At every level of the business, people obsessed about the success of others.
From what I’ve heard from employees at Specialty Business Supplies and from what I’ve personally experienced from owners Steve Maclin and Dave Pyne, I believe they’re building a culture day by day that says to their employees and their customers, “We are obsessed with your success.” In this environment, the employees feel safe to ask questions, they are empowered to make decisions, their ideas are valued, and as one employee whom I randomly met said, “They are great bosses to work for…they really seem to care!”
I think that says it all! Keep up the great work guys, you are tapping into something that few people take the time to discover and fewer yet take the time to nurture.
What are you doing to obsess about the success of others? What difference has your obsession made? Wealth Builders Connect is building a team of passionate leaders who share this same mantra. We’d love to have you join us as we build a tribe of leaders, “Obsessed about your success”!